FAQ's
CAN YOU DO ME A DEAL?
Sure, we provide volume pricing on all of our products. You can check the discounts out on our product pages - should you be ordering multiple products over different categories, you can check out our business packs or contact us and we can customise a pack for you.
HOW LONG DOES IT TAKE?
For all production items, a proof will be emailed to you within 3 business days of placing your order, from approval, our turnaround time for production and dispatch is 3 weeks. With all custom products being produced to order and different order sizes, there will be variables here. Should there be any difference, we will alert you at time of order.
WHAT ARE THE MINIMUMS FOR YOUR APPAREL?
We don’t hold you to minimums on most products, however for certain print methods minimums may apply. With setup time, shipping and apparel sourcing, multiple items always works out the cheapest.
CAN I BRING MY OWN APPAREL?
Sure! We understand you might have a specific brand or style and are happy to cater to that - contact us via one of the available methods HERE should you wish to use your own apparel.
CAN YOU SUPPLY MY APPAREL FOR ME?
Of course! Most our customers get us to supply the apparel for them. This is usually the quickest and cheapest way to get your order to you. Check out the apparel listed on our website HERE.
DO YOU CHARGE SET UP FEE'S?
No one likes set up fee's, not even us! We do not charge setup fee's. Should your artwork need adjustment ie. not a working file, we will need to charge a small fee.
HOW RESILIENT ARE YOUR PRINTS?
Super! You can treat your apparel similar to any other piece of clothing. The resilience does vary from certain prints to others, however our regular print we use is able to be washed as normal and tumble dried up to 80 degrees for 50+ washes. Keep in mind, please read the apparel tags also as this could vary.
CAN YOU DO EXPRESS PRINTS?
We can certainly give it our best shot! We understand sometimes time is of the essence and you need it ASAP. If we can, we will!
